Last Updated: November 24, 2025
Eastern Kentucky Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.easternkytech.com and use our services, including our SMS communications. Please read this Privacy Policy carefully.
We may collect information about you in a variety of ways. The information we may collect includes:
Personally identifiable information, such as your name, email address, phone number, and service address, that you voluntarily provide to us when you:
Information our servers automatically collect when you access the site, such as:
We do not save or store credit card information on our site. All financial transactions are handled securely by our third-party payment processors.
Device information, including device type, operating system, and unique device identifiers, if you access the site using a mobile device.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Eastern Kentucky Technologies offers communications via SMS (Short Message Service) and phone to provide you with service updates, appointment reminders, special offers, and other information related to our internet services.
By providing your phone number and giving express written consent on our web forms or when you sign up for service, you agree to receive recurring automated promotional and informational text messages and phone calls from us and our authorized partners.
Message frequency varies depending on your service needs and promotional campaigns.
You can opt-out of receiving SMS messages at any time:
For help with SMS messages:
Message and data rates may apply to all SMS correspondence. Please check with your mobile carrier for details on your plan.
We may share your information in the following situations:
We may share your information with third-party service providers and authorized partners who perform services on our behalf, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency investigation.
We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
We may disclose your information for any other purpose with your consent.
We will not sell or share your personal information with other third parties for their own marketing purposes without your express consent.
We retain your personal information, including your phone number and consent records, for a minimum of five (5) years to comply with legal and regulatory requirements, including the Telephone Consumer Protection Act (TCPA).
After this period, we will securely delete or anonymize your information, unless we are legally required or permitted to retain it for a longer period.
We use administrative, technical, and physical security measures to help protect your personal information, including:
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You have the right to access and correct the personal information we hold about you. Contact us to request access or updates to your information.
You can opt-out of receiving marketing communications from us at any time:
You may request that we delete your personal information, subject to certain legal exceptions and our data retention policy outlined above.
Our services are not intended for or directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Eastern Kentucky Technologies
5996 HWY 80
Wooton, KY 41776
Email: [email protected]
Phone: (606) 275-5449
Hours: Monday - Friday, 8:00 AM - 5:00 PM EST
Your Privacy Matters to Us
At Eastern Kentucky Technologies, we're committed to providing you with excellent internet service while respecting your privacy. This policy reflects our dedication to transparency and protecting your personal information.